In a strong show of responsive governance, His Highness Sheikh Dr Sultan bin Mohammed Al Qasimi personally intervened in a number of public instances in the course of the well-liked “Direct Line” radio programme, reworking stay complaints into instant authorities motion.One of the putting instances concerned a authorities worker, Amal Al-Junaibi, who revealed that her full go away steadiness had been deducted and her wage withheld for months after she took day without work to take care of her husband, an individual of dedication recovering from surgical procedures. The Sharjah Ruler said clearly that such motion contradicted established human assets rules. He directed the Head of the Human Assets Division to urgently right the matter and restore her entitlements, whereas additionally calling for a quicker humanitarian assessment mechanism for comparable instances.The intervention highlighted how Sharjah’s management continues to mix regulation with compassion, particularly when staff face distinctive household circumstances.
Sharjah ruler’s instant motion
In one other emotionally charged name, a mom urgently sought assist after her daughter’s scholarship in Sydney was suspended, leaving the household unable to pay almost Dh300,000 in annual tuition charges. The Ruler instantly instructed authorities to cowl the prices, guaranteeing the scholar may proceed her training with out disruption.The swift approval underscores Sharjah’s continued emphasis on training as a pillar of improvement, even when monetary or administrative setbacks threaten a scholar’s future.
Infrastructure plan introduced
Infrastructure considerations had been additionally addressed stay. A resident from Kalba reported sewage issues attributable to close by building. The Ruler confirmed that the difficulty falls inside a broader improvement framework and introduced that affected households would relocate to a brand new residential advanced within the College District reverse Khor Kalba inside six months, with the opportunity of earlier completion.The announcement displays ongoing improvement tasks throughout Sharjah’s japanese area, geared toward enhancing dwelling requirements, neighborhood providers and concrete infrastructure.
Dh17,500 month-to-month assist
Past particular person instances, broader welfare measures proceed to form Sharjah’s social security web. Earlier directives elevated month-to-month social help to Dh17,500, benefiting greater than 4,200 instances together with aged residents, widows, divorced girls and low-income households.This structured assist, mixed with direct intervention by means of public platforms, displays a governance mannequin that’s each policy-driven and personally engaged.
Broader context
The “Direct Line” programme has developed into greater than a criticism discussion board; it has develop into a direct governance channel the place residents converse and options observe. Whether or not restoring employment rights, approving six-figure academic help, relocating households or strengthening welfare frameworks, selections are introduced transparently and carried out swiftly.In an period the place bureaucratic delays are frequent globally, Sharjah’s mannequin stands out for its immediacy and human contact, turning public grievances into measurable outcomes inside minutes of being heard.
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