Mysuru, Feb. 4 – Technical glitches and repeated server failures within the revamped e-Swathu 2.0 digital platform stay unresolved even two months after its launch, stalling the issuance of e-Khata paperwork — each A-Khata and B-Khata — throughout Mysuru district since its rollout on Dec. 1, 2025.
Persistent server points have delayed the issuance of property data and brought on important hardship to the general public.
e-Khata certificates, which earlier took a day or two to be issued, at the moment are taking greater than two months, forcing residents to make repeated visits to civic places of work.
The e-Khata server, which shops complete property possession knowledge, has been failing continuously, affecting customers throughout the State. Until now, the State Authorities has not been capable of finding a everlasting answer.
Rolled out in haste
Flagging extended delays and frequent interruptions within the issuance of e-Khata paperwork, former Mayor and BJP chief Shivakumar urged the Mysuru Metropolis Company (MCC) and the State Authorities to put in a steady and flawless software program system for the e-Khata rollout.
Addressing a press meet at a non-public resort in Devaraja Mohalla yesterday, Shivakumar stated residents have been dealing with extreme hardship as they’ve been unable to acquire e-Khata paperwork for his or her properties for the previous two months.
Expressing disappointment that such disruptions have occurred twice within the final six months regardless of advances in digital governance, he criticised the State Authorities for rolling out e-Khata in haste with out ample preparation.
“The hasty rollout of e-Khata has resulted in chaos within the issuance course of. This has severely affected property transactions, inflicting hardship to each consumers and sellers. In a number of circumstances, disputes have escalated into scuffles, forcing events to strategy Police Stations or courts,” Shivakumar stated.
Indore, Mumbai mannequin
“The State Authorities ought to comply with the mannequin adopted by metropolis companies comparable to Indore, Mumbai and Ahmedabad, the place environment friendly software program permits candidates to acquire e-Khata paperwork with out hassles or delays,” he added.
Stating that the Authorities changed the ‘Kanaja’ software program with ‘Kaveri,’ Shivakumar contended that the newly launched Kaveri platform additionally seems to be flawed, as it’s dealing with frequent breakdowns.
“With out creating a correct database, the Authorities is forcing the general public to add paperwork on the Kanaja portal, which is riddled with glitches. This has pushed individuals again into the palms of middlemen,” he alleged.
He additional argued that the combination of the system with the Kaveri software program at sub-registrar places of work was executed with out fundamental groundwork, comparable to door-to-door surveys or drone mapping.
Unable to promote websites
“Poor persons are unable to promote even a 20×30 website to fulfill medical emergencies or marriage ceremony bills. Property offers are being cancelled, resulting in Police complaints and litigation as a result of sellers can not produce the required paperwork,” he stated.
Charging the Authorities with failing to roll out e-Khata in a deliberate and systematic method, Shivakumar stated the shortage of correct preparation has resulted in widespread inconvenience to the general public.
Urging the Authorities to rectify all points associated to the e-Khata rollout inside every week, he warned of agitation if the issues should not addressed.
Former Corporators M.U. Subbaiah and B.V. Manjunath, together with BJP chief Rangaswamy, had been current on the press meet.
‘Actual property sector has come to a standstill’
For property buy or sale, the proprietor ought to have a Authorities issued account and it’s the Authorities’s duty to consolidate all such accounts into an e-Khata. However as an alternative, functions are being referred to as for and persons are made to attend for 2 to a few months.
Even with out issuing e-Khata, taxes are being collected, but registrations should not being executed. That is inflicting critical issues for consumers and sellers. Furthermore, with out e-Khata, it’s not doable to acquire training loans or emergency loans towards property. Total, for the previous two-and-a-half months, the actual property trade has come to a standstill.
— M.S. Harish Shenoy, President, Confederation of Actual Property Builders’ Associations of India (CREDAI), Mysuru
‘Tasks not shifting ahead’
The method of issuing e-Khata will not be being carried out correctly. In all places they are saying the server is down. For the previous 5 to 6 months, tasks haven’t been shifting ahead. They’ve linked one system to a different. For registration, e-Khata is necessary. After constructing a home, one should receive an Occupancy Certificates (OC). With out OC, electrical energy connections should not given. Altogether, this has created enormous issues.”
— Okay.R. Prabhakar Rao, Chairman, Builders’ Affiliation of India (BAI), Mysore Centre
‘Glitches rectified; trial runs on’
The information migration course of and the fixing of codes for all properties for e-Khata issuance have been accomplished on the Mysuru Metropolis Company (MCC) and trial runs are presently underway. The system shall be totally operational with out glitches inside two days.
Underneath the brand new system, even the general public can receive logins and entry e-Khata paperwork from their properties. We’re working round the clock to make sure a easy consumer expertise. In truth, inside MCC limits, practically 60,000 properties have already been transformed to e-Khatas and we’re forward of all different Metropolis Companies in Karnataka.”
— G.S. Somashekar, Deputy Commissioner (Income), Mysuru Metropolis Company
The problems within the Kaveri software program have been resolved. Registration shall be executed provided that the e-Khata is on the market. Handbook Khatas won’t be accepted for registration. Registration shall be carried out solely by way of the net system.”
— C.P. Nandini, Senior Sub-Registrar, Mysuru Taluk Workplace
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