‘Zepto helped my sister catch her flight on time’: Mumbai man’s 3 am panic story goes viral, netizens react – BusinessToday – Company Technique & Outlook

A LinkedIn publish by Mumbai-based skilled Rishabh Agarwal has gone viral after he shared how a Zepto supply helped his sister catch a 6 am flight when her cellphone was switched off within the early hours.

In accordance with Agarwal, his sister had requested their mom to wake her up at 3 am. At 3.15 am, their mom panicked after discovering the cellphone switched off. With Powai about 40 minutes away from Parel, Agarwal mentioned he selected to put a Zepto order as an alternative of travelling throughout town to examine on her.

He wrote that the order was positioned at 3.20 am and delivered by 3.30 am. The supply associate, recognized as Vikas bhai, was instructed concerning the state of affairs and stayed on name for the following 10 minutes to verify that the whole lot was wonderful.

Reacting to the publish, Zepto Chief Model Officer Chandan Mendiratta mentioned, “We ship alarm clocks, we by no means thought we’ll turn out to be the alarm ”.

The incident drew blended reactions on-line. One consumer mentioned, “Tales like this actually carry dwelling what reliability means in actual life, particularly at odd hours. Credit score to the supply associate and the sort of techniques that make this attainable.”

One other consumer wrote, “I’ve blended emotions about this publish. Somebody privileged sufficient to board a flight is truthfully exploiting somebody. That is how I learn it. Albeit the intention of constructing somebody catch a flight and being a very good son/ brother, it is unimaginable for me to disregard this blatant abuse of privilege, resulting in exploitation.”

A 3rd consumer commented, “At this level I wouldn’t have been shocked if Zepto simply flew her to the airport themselves.”

A fourth consumer added, “It is a new use case! Peak India content material. We are able to match an answer to many uncomfortable and unusual issues!”