4 min learnFeb 9, 2026 11:43 AM IST
Baggage theft in prepare: Indian Railways (IR) operates greater than 10,000 trains day by day with passenger security its topmost precedence. Over time, the nationwide transporter has taken a number of measures to boost safety, together with introducing on-board safety personnel and strengthening surveillance at stations.
Nevertheless, an vital query typically arises for passengers: whom ought to they strategy in case of theft or lack of baggage throughout a prepare journey? Since it’s not potential for passengers to deboard in center of the journey to lodge a grievance after which board one other prepare to achieve their vacation spot.
Baggage stolen in prepare
In response to the Ministry of Railways, in case of bags theft, theft or dacoity on working trains, passengers can strategy the prepare conductor, coach attendants, guards or the GRP/RPF personnel on board. They are going to give the FIR Type which can be duly stuffed in and handed over to them. The grievance will then be forwarded to the Police station for vital motion.
“The passenger needn’t break his journey to lodge a grievance with the police. The passenger may strategy the RPF Help Posts at main railway stations for any help in lodging the grievance,” the Railways mentioned in a press release.
Bag theft in prepare
Other than this, the passengers may lodge their grievance on RailMadad cellular software. “RailMadad, lauded as essentially the most most popular cellular software for “desired help throughout journey,” has constantly demonstrated effectivity in dealing with passenger issues. The platform gives a number of grievance registration channels together with the 24×7 Helpline 139,” the nationwide transporter mentioned.
Safety/Security on prepare
In a written assertion on July 26, 2024 in Rajya Sabha, Railway Minister Ashwini Vaishnaw mentioned: “‘Police’ and ‘Public Order’ are State topics underneath the Seventh Schedule to the Structure of India and, as such, State Governments are accountable for prevention, detection, registration and investigation of crime and sustaining regulation and order and many others. on Railways via their regulation enforcement companies viz. Authorities Railway Police (GRP)/District Police.
Nevertheless, Railway Safety Drive (RPF) dietary supplements the efforts of GRP/District Police to supply higher safety and safety of passenger space and passengers and for issues linked therewith.”
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The minister highlighted that the Railways, in coordination with the GRP, have taken the next steps to make sure the security and safety of passengers on trains and at railway stations:
- On weak and recognized routes/sections, trains are escorted by Railway Safety Drive along with trains escorted by Authorities Railway Police of various States day by day.
- For speedy help passengers could make grievance on Rail Madad Portal immediately or via Helpline Quantity 139 (built-in with Nationwide Emergency No.112).
- Railways are in common contact with passengers via numerous social media platforms viz. twitter, fb, koo and many others. to boost safety of passengers and to deal with their safety concern.
- Frequent bulletins are made via Public Deal with System to coach passengers to take precautions towards theft, snatching, drugging and many others.
- CCTV cameras have been supplied in coaches and at Railway Stations for enhanced safety of passengers.
- Underneath ‘Meri Saheli’ initiative, targeted consideration has been supplied for security and safety of woman passengers travelling alone by lengthy distance trains for his or her whole journey i.e. from originating station to vacation spot station.
- Zonal railways have been instructed for deployment of correct mixed power of male & feminine RPF/RPSF personnel in prepare escort events, to the extent potential.
- State Stage Safety Committee of Railways (SLSCR) have been constituted for all State/Union Territories underneath the Chairmanship of respective Director Common of
Police/Commissioner of States/Union Territories for normal monitoring and assessment of safety preparations of the Railways.
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